Delivery & returns
Free UK standard delivery on orders over £35. Two broths and you're there.
-
UK standard
£3.995–7 working days · free on orders over £35 -
Express
£5.993–4 working days · choose it at checkout -
Priority
£7.991–2 working days · choose it at checkout
How long does it take?
Standard delivery takes 5–7 working days. Need it sooner? Choose Express at checkout for 3–4 working days, or Priority for 1–2.
Around the holidays, things can take a little longer. We really wish we could wave a magic wand and make Royal Mail's delays disappear. Sadly, we're still working on that.
Wrong address?
Please double-check your address at checkout. If something's wrong, email us at info@honestandgood.co.uk within 30 minutes of ordering. After that it might be too late: our fulfilment team moves faster than the speed of light, and they'll already be packing your order to the address you entered as we speak. Email us anyway: no guarantees, but we'll try our luck.
Returns
- 14 days
- Unopened
- Same condition
-
Email us
Email info@honestandgood.co.uk and we'll send you the return address.
-
Pop a note inside
Your name, order number, email and phone number.
-
Post it back
However suits you (we recommend a tracked service).
-
Refund moving
Your note helps our fulfilment team spot your parcel and get your refund moving.
Within 14 days of receiving your order, as long as it's unopened and in the same condition you received it. For hygiene and safety reasons, we can't take back opened products (we're sure you understand, it's food!).
To return something, email us at info@honestandgood.co.uk and we'll send you the return address. Post it back however suits you (we recommend a tracked service), and pop a note inside with your name, order number, email and phone number. Our fulfilment team handles hundreds of parcels a day, so this helps them spot yours and get your refund moving.
If anything arrives damaged or isn't right, email us and we'll sort it out.
Email us